Refund policy
ELARIC – 7-Day Return & Refund Policy
At ELARIC, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
Return Eligibility
- Items must be returned within 7 days of delivery.
- Products must be unused, unwashed, and in their original condition.
- All original tags, packaging, and accessories must be intact.
- Returns will not be accepted for items that are damaged due to misuse, washing, or normal wear and tear.
Refund Process
- Once we receive and inspect the returned item, we will notify you of the approval status.
- Approved refunds will be processed to the original payment method within 5–7 business days.
- For Cash on Delivery (COD) orders, refunds will be transferred to your bank account or UPI ID after verification.
Exchange Policy
- Size exchanges are available subject to stock availability.
- If the requested size is unavailable, a refund or store credit may be offered.
Non-Returnable Items
- Products purchased during special sales, clearance events, or marked as Final Sale are not eligible for return or refund unless received damaged or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos and order details for quick assistance.
Contact Us
For return or refund requests, please contact our support team with your order number and reason for return.
Email: support@elaric.in
Brand: ELARIC
ELARIC reserves the right to refuse returns that do not meet the above conditions.